
And once again it's a parking ticket machine that drives users nuts (see another one
here). And this time to the extent that they've taken their fate into their own hands and added some 'customized' labels to the device. I think we can add parking ticket machines to the category of 'things that always suck', that also includes
office telephones and presentation equipment in meeting rooms. I do hope that the designers saw the 'modification' that users made, because it shows them that really anyone can make a better design than they did...
(Photo by rdolishny)More uselog posts on ticket vending machines>
Please do not hump the vending machine>
Good design: Dutch railways ticket vending machine>
Ticket machine update: the cost of learning something new>
Unclear labeling: parking ticket machine UI>
Possibilities of RFID daze designer of card-charge machine
1 reaction:
The origin of this bad interface is probably not merely incompetence, but a long and complex anthropological history of resources, third-party vendors, source technologies and preconceptions. More on this problem at http://www.robbyslaughter.com/musings/dialog-box-archaeology/
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